Medical Assisting Certificate
Frequently Asked Questions

Thank you for your interest in the Medical Assisting Certificate program. The following FAQs are provided help you find the answers you need as you begin your educational journey. We also strongly encourage prospective applicants to sign up for one of our Virtual Information Sessions. These interactive sessions are a great way for prospective applicants to learn more about the Medical Assisting Certificate program.

General Program Questions

    Tentatively, classes will be held in a hybrid format, meaning lecture classes will be online and lab classes will be on ground at our KPSAHS location in Richmond. Classes will be held three days a week, with two days as lecture classes (remote based) and one day of on ground lab class. The tentative hours will be 9:00 am - 3:30 pm for the day program (Fall quarter starts) and 5:00 pm - 9:30 pm for the evening program (Spring quarter starts).

    The Medical Assisting program is a 12-month, four-quarter program. In the last quarter MA clinical training consists of 320 hours scheduled Monday-Friday during normal business hours 8:00 am - 5:30 pm.

    Medical Assisting students do their clinical training at Kaiser Permanente facilities. The exact location will be determined before clinical begins. We do not guarantee locations or areas.

    We anticipate 20-30 students.

    No, we do not guarantee employment in general or with Kaiser Permanente. Our Department of Career Services will help with resume building, interviewing, and providing job leads.

    We are a Western Association of Schools and Colleges (WASC) Senior College and University Commission (WSCUC) regionally accredited school. We also have approval through the Bureau of Private and Post-Secondary Education (BPPE).

    Currently we have an 80% employment rate.


Application Process Questions

    Complete the online application and have your official high school transcript or GED transcript sent to KPSAHS either by U.S. mail or electronically.
    (Visit the Apply Now page (Official Transcripts) for detailed information.)

    Once the application deadline has passed, we will email all applicants who have submitted a complete application and provide them with instructions to register for the Wonderlic Scholastic Assessment exam. The Wonderlic assessment exam is given online and applicants who achieve a passing score of 15 points or higher will be offered an interview. After the interview, applicants receiving an offer of admission will be contacted by phone. Those not receiving an offer of admission will be notified by email.

    Applicants can formally request a transcript review by completing the KPSAHS Transfer Request Form. A link to the Transfer Request Form can be found on the website under the Resources tab.

    Prepare as if it is a job interview. You will be asked a variety of questions, including behavioral, situational, and general questions.

    Yes, you can reapply during the next open application period.


Transcript Questions

  • Go to your high school’s website and locate the link for the Registrar’s Office. (You can also type the word “transcript” in the search menu, if you don’t see a link to the Registrar.)
  • Follow your school’s instructions for ordering an Official transcript.
  • Please note there is usually a form to fill out and there may be a small fee.

    Order a copy of your GED transcript at
    Follow the prompts to order online and have your transcript sent to us by mail or electronically.

  • Our mailing address is: KPSAHS (Attn: Admissions), 938 Marina Way South, Richmond, CA 94804.
  • Transcripts may also be emailed to us at


Finance Questions

    The current cost for the 2021-2022 program is $7,473.00 which includes tuition, books, lab fees, scrubs and prescreening fees

    No, we do not offer federal financial aid. There may be some scholarship opportunities available for students that are accepted into the program.


Other Questions - who to contact